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Callmy release 1.5.0 now available

We’re pleased to announce the launch of our latest release of software. 1.5.0.

This further enhances our location based services and introduces new levels of control for registered users. 

Location Monitor

The location based aspects of Callmy deliver significant benefits to help overcome a variety of challenges. Organisation may want to to simply know where their staff are to ensure they are not in harms way, or mobilise team members to take action or go to assistance.

End users now have the option to share their location via the Callmy app. Their location is then visible, as a pin on a map or at a street view level, in the Callmy Location Monitor.

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Clicking on the pins reveals which service(s) the user is following, when their location was last updated and the type of device they are using. Registered users can also share their contact details.

The map has a search facility to help find either locations or individual users.

This capability has global reach and once users are located, Callmy can deliver appropriate messages, gather responses and to direct users appropriately.

Registered Users

Callmy now has the ability to register end user details and store them, as encrypted data, within the service. This provides added security and restricted access via two factor authentication.

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The Callmy Management Portal will display information on whether the user has registered and how many devices they have registered. Individual users can also be blocked from the group to make sure they do not receive any messages or notifications. User details can also be easily edited, added or deleted.

Callmy at the AoC Conference and Exhibition

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The Association of Colleges (AoC) is a not-for-profit membership organisation set up in 1996 by colleges to act as their collective voice. They exist to represent and promote the interests of colleges and provide members with professional support services.

Membership is made up of 308 further education, sixth form, tertiary and specialist colleges across the UK – 95% of the sector.

The AoC represent colleges nationally and influence Government and its agencies on policies affecting the sector and their students and staff at national and regional levels.

Callmy launched its mass notification, response and location service to the sector, at this years AoC conference and exhibition. Tony Watson, Callmy’s CEO and Founder, commented, “the decision to launch Callmy to the FE sector builds on the work we have undertaken with Higher Education. Both have similar challenges and the need for effective means of communication during emergencies and business continuity events. We were delighted with the initial response  and now look forward to working with the AoC and colleges throughout the UK”.

 

 

UEA & The University of Birmingham choose Callmy

UEA_NEW_BRAND_MagentaBirmingham_logo.svgAs the academic year draws to a close, the Higher Education sector is now starting to consider how they can continue to provide a secure environment for their communities. Effective communications are central to their plans and both the University of East Anglia and The University of Birmingham have chosen to deploy Callmy. UEA are using Callmy to support their campus security operations and The University of Birmingham are rolling out to their entire University estate, which spans some 30,000 users. Both universities realise in an emergency it is vital they have access to a dedicated communication channel, which stands apart from email, SMS and Social Media – Callmy’s app based solution provides the ideal option. Ease of use, price and not requiring a database of contacts are also key factors.

Callmy & CESG – it’s “Official”

How-to-secure-your-computerWorking in partnership with Microsoft, the Callmy service is now accredited to hold and transact public sector data for business conducted at the OFFICIAL level of Security Classification. This is a consideration for all UK Public Sector organisations, which have a need to communicate securely – this may be for public safety, the mobilisation of staff, multi-agency working, or day to day operations at home or abroad.

Microsoft’s EU datacentres are based in Dublin and Amsterdam and comply with ISO 27001 standards to provide comprehensive data processing provisions to UK customers. They also incorporate EU Model Clauses – Europe’s data protection regulations.  Microsoft is the first – and so far only – company to receive this approval, which followed an extensive review by the Article 29 Working Party.

The accreditation, awarded by CESG, builds on Callmy’s secure delivery model and compliments recent integration with the market leading EMM supplier, MobileIron.

Callmy – Event News

 

Photography - Nick Harrison

Photography – Nick Harrison

Callmy are pleased to be exhibiting again at this years AUCSO Conference. AUCSO is the primary association for Security Professionals working in Universities, Colleges and Institutions of Higher and Further Education in the UK and Europe. Callmy will be previewing their new 1.3 release, which includes location based notification services, integration with Enterprise Mobility Management and a range of other enhanced capabilities. The conference will be held on the 5-7 April 2016 at MediaCityUK on Salford Quays, the home to major BBC and ITV departments as well as the University of Salford.

Callmy is also the Gold Sponsor for the 1st Annual BANG Symposium, which is being hosted by Transport for London. Please click here for more details.

Callmy now with a BANG!

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BANG are pleased to announce they have selected Callmy as their new communications partner.

BANG are a not for profit group of Business Continuity Managers from Government and some of the UK’s leading businesses. BANG meet on a regular basis to discuss and debate current Business Continuity issues and to learn through shared experience. BANG’s activities also raise money for worthwhile causes, which include; the British Red Cross, Help for Heroes and CRY (Cardiac Risk in the Young)

Steve Yates, BANG Chairman, commented, “It was proving increasingly difficult to maintain communications with our 1,900 members and this became an important issue we needed to address. Using Callmy will mean we no longer have to maintain a contact database, which was difficult when our members email and phone numbers seem to change on a regular basis. With Callmy members simply download the Callmy app and chose to follow us – simple”.

BANG have a vibrant LinkedIn group, which is a valuable resource for general information and for discussion around current business continue themes. However, this is restricted to only sending one message per month to the entire group, creating a problem if there is urgent information to communicate. Steve continues, “ Callmy messages also have the benefit of being free to deliver, are not constrained by length and we can ask for our members to respond if required”.

If you would like to join BANG go to the BANG LinkedIn group, or for information on events and activities please click here.

https://www.linkedin.com/grp/home?gid=2766846 link to BANG London

Visit Callmy at BCI World 2015

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Callmy are pleased to be exhibiting at this years BCI World Conference.

BCI World is the largest business continuity (BC) conference & exhibition in the UK, and one of the largest globally. The varied conference programme, themed this year How to rise to the resilience challenge, will include thought leadership discussion and debates, new research, practical demonstrations, and real-life application of continuity and resilience activities.

Visitors to Callmy’s stand (42) will be able to discuss why Mass Notification play’s a vital role in supporting Business Continuity response and also see the latest version of Callmy action – the most cost effective and simple to use Mass Notification capability on the market.

The exhibition, which is free to attend, is on the 10/11 November and takes place at the Hilton London Metropole.

We look forward to seeing you there.

The University of Wolverhampton to deploy Callmy

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The University of Wolverhampton has today announced it is deploying the Callmy Mass Notification service across its entire community – this spans 21,000 students from more than 50 countries.

The investment in Callmy demonstrates the University’s commitment to security and looking after the well being of its students, staff and visitors.

The Callmy service enables the security team to post text and voice messages, via a web portal or telephone call, which are delivered to a dedicated smartphone app. Callmy messages stand apart from the congested email, SMS and Social Media inboxes – meaning recipients are more likely to act.

Sandy Shaw, Head of Security at Wolverhampton comments, “we are reserving Callmy for communicating important messages that may require a fast response. Being app based ideally suits the student demographic and there is also no need for us to build and manage a database of contacts – our users simply opt-in and choose to follow us”.

Control communicationwith Callmy

Situational Awareness is a key consideration during a crisis and Callmy provides an ideal solution to manage this. Sandy continues, “certain situations require us to maintain complete control of the information being socialised regarding an incident. However, this becomes problematic when well meaning individuals start forwarding messages and posting comments in the public domain. A high message response rate can also put a considerable strain on resource allocation”.

Callmy provides a web portal with live management information – this displays how messages are being consumed. When a message is posted, the administrator can request the followers to confirm receipt or respond with some appropriate details. This information is presented in an on-line report and all comments remain private, only being displayed within the administration portal.

If a situation changes, the administrator can also delete a message, which removes it from the end users app – a record of the message is retained for auditing purposes in a separate archive folder.

Students

A simple to use solution

“We do not want complexity in a crisis” comments Sandy “and Callmy is not only simple to use, it doesn’t restrict the amount of characters we can post, unlike Twitter and SMS”.

Callmy also enables voice messages to be broadcast by simply dialling an out of area DDI number, allocated to the University’s Callmy service. This is vital for Business Continuity Planning and mitigates the risks of the Internet not being available or local telecommunications failures.

Cost Effective

“We’ve designed a highly resilient and secure service, using the latest cloud based hosting architecture”, comments Tony Watson, CEO and Founder of Callmy. “The efficiency of the delivery means we can offer Callmy at a cost point, which to date, has not being available for this type of service. We are excited to be working with the University of Wolverhampton and will be supporting them with their deployment of Callmy”.

Please click here for more details on how Callmy can help your organisation.

 

New release provides the response you require

At Callmy we haven’t got a monopoly on good ideas! We use an agile development model and an ethos of listening to our customers to drive our development.

Our new release, which is now available, will therefore include:

Message Acknowledgement

Your Callmy administrator, via the Callmy Portal, can select an “acknowledge” button to be displayed within a Callmy message. The recipient, via the Callmy App, clicks this to confirm they have understood, or are acting on the information sent. The number of acknowledgements is displayed as a statistic in the Callmy Portal.

Respond with Details

The administrator, via the Callmy Portal, can also select, an “enter your details” button to be displayed in the Callmy Message. A message may ask the recipient to add their details if they are responding to a situation, need assistance, or require further information, etc. Within the Callmy portal these details are captured as a report for each sent message – a useful feature if you are trying to mobilise a team or recruit staff to fill a post.

Respond with comments

Once again, via the Callmy portal, the administrator when posting a message can request for end users to leave a comment regarding the message. These responses are instantly available via an on-line report in the Callmy Portal.

Delete Report

In order to provide a complete inventory of all messages, a separate folder is displayed, in the Callmy Portal, to provide access to an archive of deleted messages. Deleted messages are also removed from the end users Callmy app – useful if the information is incorrect or a situation changes.

What else is new?

We’ve finally said farewell to the Callmy “Arrow Strike” – this is the audible alert which notifies the follower there is a new message. We’ve replaced the Arrow Strike with a sober, but more acoustically effective, series of “beeps”.

Simplified the process of adding a Following

In the previous version end users had to set the ID of the channel they required to follow and also specify a name. With the latest version the end user simply has to add the Callmy ID and the name is reconciled from whatever the Callmy Administrator has specified. This makes the end user experience easier and also introduces more consistency in terms of the service name convention.

 

Please look out for more new features which will be made available later this year.

In order to provide value for our customers and deliver the best end user experience, we’ll also be announcing new capabilities and integration with third party applications, provided by market leading vendors.