The Callmy Management Portal enables administrators to send messages, locate users, configure message response and access
a complete message inventory.
Send, schedule, acknowledge and reply
Via the Portal, text, audio files and picture messages can be sent with immediate effect, or scheduled to send at a later date and time.
Messages templates, that may relate to specific situations, can also be created to simplify the distribution of information.
For each message, you can request the recipients acknowledge receipt, or responds with some relevant details – including their location.
The configuration of the message can be previewed before sending.
All messages are delivered to the end users Callmy app.
Message Statistics and Inventory
Within the Callmy Management Portal a complete inventory of message statistics and user details is accessible.
This includes realtime information on the messages open rate, the number of users who have acknowledged message receipt and the number who have made a response.
This is essential information to measure if your communication is having the effect you require.
The total number of users per message group and details of the users within the group, is also available.
Deleted messages, with details of all associated message activity, are stored in a dedicated inventory for auditing purposes.
Locate your users globally
Use the Callmy Portal to either locate specific user groups in a defined area, or view all users globally. If the users contact details are registered these are also displayed. Users are allocated a colour coded pin to illustrate their role.
Message alerts can be sent to the specified areas and users can be alerted as they access an area. The service also enables movements to be tracked in near realtime.
This is a vital solution to support business travel policies, evacuation procedures and a variety of other purposes – globally.
Manage user details and security
Callmy can be used as a simple opt-in service for the public, external organisations or communities – they simply download the Callmy app and choose to follow one of your public facing message groups. This delivers ease of use and the anonymity drives adoption.
However, for use within an organisation it is vital only those with the authority have access to your message groups. Callmy can be deployed as an integrated component within an Enterprise Mobility Management environment – with the Callmy app being deployed, secured and centrally managed by an EMM service.
Alternatively, end user details can be configured and uploaded into the service via a simple CSV import – end users authenticate themselves and access the required group(s) which are preconfigured for them. The service administrator can re-set passwords and also block individual members from groups. The Portal also displays who has accessed the group, if location details are being shared, the OS and the Callmy Alert app software version being used.
Manage administration and allocate permissions
Callmy enables administration levels to be configured and allocated throughout your organisation. At a basic level this means a group administrator can be restricted to just sending messages and managing response from a specific group – this is ideal for team leaders and department heads. At a higher level full management of the service can be controlled; allowing message group creation, adding/blocking of users, resetting passwords, managing message templates, etc.
Please contact us to discuss administration and management of the Callmy Alert service.