Privacy policy


Welcome to Callmy®, a service provided by Callmy Ltd. (“Callmy”; “we” “our”, “us”) (The service owner; “you”, “your”).

Your privacy is important to us. Callmy Ltd is an ethical company and we have designed the service to minimize the amount of data which you have to share with us. This Privacy Policy explains how we collect, store, use and disclose your information, relating to the Callmy® Service, the Callmy® App, the Callmy® Website, other related services and third parties.

This Privacy Policy explains the following, amongst other things:

• Our principles with respect to your information and your privacy
• The information we collect about you
• How we use your information
• How we share your information
• How we use cookies and similar technology
• Your choices with respect to your information
• How to contact us regarding privacy issues

By using the Callmy® service, the Callmy® App and the Callmy® website, you are consenting to the use of your information in the manner set out in this Privacy Policy.

For your convenience, information relating to our use of cookies and similar technologies is set out in the separate Cookie Policy. The Cookie Policy forms part of the Privacy Policy, and whenever we refer to the Privacy Policy, we are referring to the Privacy Policy incorporating the Cookie Policy.

Please take some time to read this Privacy Policy (including the Cookies Policy), and make sure you are happy with our use and disclosure of your information.

If you do not agree to any of the provisions of this Privacy Policy, you should not use the Website, the Callmy® service, the App’s or any other related service. If you have any questions or concerns, you can contact us at:

Please note that this Privacy Policy only applies to the Website, the Callmy® App and the Callmy® Service. When using these, you may find links to other websites, apps and services. Callmy Ltd is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services before using your Callmy® account or sharing any personal data.

Our Principles

We have a simple approach to data protection and privacy, which can be summarised as follows:

You should know exactly what we do with your information.

This Privacy Policy is designed to give you full transparency regarding our data protection practices. If there’s anything that’s not clear from this Privacy Policy, please feel free to email us at

You should have full control over your information

We’ve designed the Callmy® service to give a service owner control over the information they share with their Callmy® followers. It is your decision what you want to share via the Callmy service.

Information provided by you

We do not require you to provide us with any personal data in order to visit the Callmy® Website. Your users only have to provide their mobile phone number in order to register their Callmy app. Please be aware that some operating (Android) systems may request access to personal data when downloading the app – this information is not required or accessed by Callmy®.

When a Service Owner purchases the Callmy® service they will need to provide:

• Name(s) – of the authorized service administrator(s)
• An address – required for billing and support purposes
• A contact telephone number
• An email address – for billing and support purposes
• Payment details

For registered users of the Callmy® service, end user contact information will be required. The format of transfer of this data should be agreed with the Callmy® support desk: The Service Owner has control over this data.

Data Storage

All customer contact information and data is encrypted and stored in ISO 27001 data centres based in the European Union.

Data is stored in accordance with the Data Protection Act 1998. Callmy Ltd is registered with the Information Commissioner’s Office under registration reference: ZA220018

A copy of Callmy’s Data Protection Policy is available from:

Information we collect automatically

There is certain information that we collect automatically as the result of your use of the service, or when you visit our website. This information includes:

• the Internet Protocol (IP) address of the device from which you access the Platform (this can sometimes be used to derive the country or city from which you are accessing the Platform)
• the site that you visited immediately prior to visiting the Website
• the time, frequency and duration of your visits to the Website
• your browser type and operating system
• the nature of the device from which you are accessing the service, for example, whether you are accessing the Platform from a personal computer or from a mobile device
• information collected through cookies and similar technology, as described in our Cookies Policy

How we use your information

We use the information that we collect about you for the following purposes:
• To operate and maintain your Callmy® account, and to provide you with access to the Website and use of the App and related services.
• To identify you as the creator of messages that you broadcast.
• To provide you with technical support.
• To respond to you about any comment or enquiry you have submitted.
• To prevent or take action against activities that are illegal.
• Your email address will be used to send you regular service updates.
• Your email account may be used to send you newsletters, marketing messages but you will have the option to select not to receive these.
• To analyse the use of the Platform, and the people visiting the Website and using the Apps and Services, in order to improve Callmy®.

For other purposes, provided we disclose this to you at the relevant time, and provided that you agree to the proposed use of your personal data.

Sharing of your information

We will not share your information with any third party, except as described in this Privacy Policy (including our Cookies Policy). If you make Callmy® messages publicly available, you should consider how this information will be socialized. Please consider the following:

• Other users: If you chose to make your Callmy® ID public, the public will have the ability consume the information which you broadcast via Callmy®.
• Other networks and connections: If you share your Callmy® ID with other apps, social networks or via any other means, Callmy Ltd is not responsible for these other connections and networks, so please make sure you only connect your ID with trusted connections.
• If required by law: We will disclose your information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
• To protect our interests: We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors or shareholders, and/or to ensure the safety and security of the service and/or the Callmy® community.
• In the context of a business transfer: We may transfer your information to any person or company that acquires all or substantially all of the assets or business of Callmy Ltd, or on a merger of our business, or in the event of our insolvency.

Cookies and similar technology

In common with most websites, we use cookies and other standard Internet technologies to help us improve the Website. We have included information about our use of cookies and similar technology in a separate Cookies Policy that forms part of this Privacy Policy. The Cookies Policy also includes information about how you can block or disable third party cookies and how to opt out of other technologies.

We have done our best to provide you with as much information as possible about our use of cookies and similar technology. If you choose to use the service without blocking or disabling these cookies or opting out of other technologies as described in our Cookies Policy, you will indicate your consent to our use of these technologies and to our use (in accordance with this Privacy Policy and our Cookies Policy) of any personal data that we collect using these technologies.

Access to your data

As described above, your personal data can only be accessed by your authorized Data Controller or by an authorised contact making a written request via our support desk:

International data transfers

Callmy is based in Europe, and your personal information is collected, stored and used in accordance with European laws.

Changes and updates to this Privacy Policy

We may occasionally update this Privacy Policy, and when we do so, we will also revise the Effective Date set out below. Any changes to our Privacy Policy will always be available here so that Callmy® users are always aware of what information we gather, and how we might use and share that information. Please be sure to check back here from time to time to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to authorised users by a notification to their account and/or by posting a notice of the change on the Website.


If you have questions about this Privacy Policy, want to suggest changes to this Privacy Policy or want to know, what information we store about you, please contact us by email at or write to us at:

Callmy Ltd.
The Manor House
Leicestershire. UK

Don’t want to give us your information?

If you decide that you do not want us to use your information in the manner described in the Privacy Policy (including our Cookie Policy), please do not use the Service.

Callmy Ltd. The Manor House, Ullesthorpe, Lutterworth, England, UK. LE17 5BN | Company Registration Number 9101195