Callmy News

Callmy at Hartpury University’s WellFest Event

Callmy had the pleasure of supporting Hartpury University’s WellFest event on 22 September.

Hartpury organised an event in 2014 focusing on student safety – ‘Drive for Life: Safe & Social Driving’. This  centred around one of the priorities of Gloucestershire’s Police & Crime Commissioner’s theme of keeping young people safe on the county’s roads: from drivers to passengers, to horse riders and pedestrians.

This then developed into ‘WellFest’, an annual event running from 2015 that expanded on the road safety theme to include general student safety, wellbeing and health (mental & physical) – incorporating some of the core themes from Gloucestershire Healthy Living & Learning. 2019’s event was made hugely successful by over 60 external organisations delivering workshops and running exhibits/stands. In 2020, in line with Covid restrictions, WellFest was delivered virtually and in 2021 a a scaled down event was delivered.

This year has seen WellFest return to its full scale, with over 50 organisations participating. The use of Callmy Alert at Hartpury is helping to provide students with a means to stay safe whilst studying, socialising and working alone.

The service provides students with an SOS app that alerts the University’s Residential Support Team when

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Support for Operation London Bridge

Callmy were proud to support the First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps) during their mobilisation for Operation London Bridge.

Members provided support to the Accession Council, the Department of Culture Media and Sport to ensure the smooth running of the queue for Her Majesty the Queen Lying in State and ushering duties during the funeral service.

The Corp’s Commanding Officer, Commandant Lisa Giles said:

“93% of the Corps’ Active Members were deployed at 24 hours notice to 10 different taskings over the 11 day period. This was all facilitated by Callmy; we are indebted to them for their support.”

The Corps have a strong historic connection with Queen Elizabeth II; in 1945, the then HRH Princess Elizabeth trained with the FANY/ATS as a driver and in motor mechanics. During the first three weeks of training, Princess Elizabeth received driving lessons in Windsor Great Park and went through the complete training of an ATS driver.

The First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps), founded in 1907, is an all-female voluntary organisation which deploys multi-faceted rapid response teams to support civil and military authorities in times of crisis.

Photograph Crown Copyright 2022

Protect Duty – are you prepared?

 

Protect Duty

The long discussed Protect Duty, otherwise known as Martyn’s Law, was one of the 38 proposed bills in the Queen’s Speech on 10 May.

The bill aims to introduce new security requirements for certain public locations and venues, with the goal of protecting people from terrorist attacks.

The bill also touches upon an inspection and enforcement regime, aiming to ‘educate, advise and ensure compliance with the Duty.’

A driving factor behind the proposal is the fact that counter terrorism security efforts often fall in the pecking order when compared to other, legally required, activities, states the draft bill. Plus, during the consultation for the bill, seven in 10 respondents agreed that ‘those responsible for publicly accessible locations should take appropriate and proportionate measures to protect the public from attacks.’

In this article we provide some practical information on what organisations may need to consider when drafting a plan to meet the requirements of the new Protect Duty.

Background

After a terrorist suicide bomb attack in the lobby of an arena in Manchester in 2017, several inquiries highlighted a range of security-related failings. As a result of both official findings and public pressure, heroically led by the mother of one of the 22 victims, Figen Murray OBE, a public consultation and pending draft legislation will put some responsibilities for terrorism security onto organisations who own and operate publicly assessable locations (PALs).

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New Partnership with the Suzy Lamplugh Trust

Suzy Lamplugh Trust Logo

Callmy are pleased to announce they are now a partner with the Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986, following the disappearance of 25-year-old Suzy Lamplugh, an estate agent and lone worker who went to meet a client and never returned. Suzy was never found and eventually declared deceased after seven years in 1993.

Suzy Lamplugh Trust is widely regarded as a field expert in lone-working and personal safety training, stalking training, as well as consultancy, campaigning, and support services. It has a long history of working within the Violence Against Women and Girls sector,

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New Partnership

cougar logoCOUGAR MONITORING LTD ANNOUNCES NEW STRATEGIC PARTNERSHIP WITH CALLMY

29 July 2021 – Kings Secure Technologies group company, Cougar Monitoring Ltd has announced it has signed a strategic partnership with leading provider of secure app-based lone working and mass notification services, Callmy. The partnership allows Cougar to extend its service capability by offering Callmy’s full portfolio of lone working and mass notification services to its clients.

The partnership opens up a new and innovative solution to Cougar’s clients, who range from the Health, Logistics, Education, Finance and Retail sectors. Clients are now able to reinforce their response to business continuity events, Health & Safety compliance, civil contingencies and aid their organisational resilience using Callmy Alert as a means of emergency communication. Applications include:

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Supporting Emergency Mobilisation for the FANY (PRVC)

FANY logo and image

Technology creates many shortcuts in our day to day lives, making things more enjoyable and work more efficient; however, in times of crisis the right tech to deploy for a rapid response becomes imperative. For the First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps), a charity that deploys trained volunteers during emergencies, there was a need to move away from an inefficient patchwork of calls, WhatsApp and text messages to a more effective and efficient solution, and so it adopted a UK innovation called Callmy Alert.

The First Aid Nursing Yeomanry is a charity of 150 professionally trained female volunteers, who need to deploy quickly to staff operations rooms and incident lines in the event of a crisis. It is a crucial cog in the resilience measures of the capital’s civil and military authorities – such as the City of London Police, Ministry of Defence, London Coroners and the London Local Authorities’ Panel.

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Callmy Alert Gains BS8484 Certification

Callmy is pleased to announce it has been awarded the BS8484:2016 standard for its lone working application.

For any service provider it’s important to be able to demonstrate their credentials. Potential customers need to know the standards they can expect and existing customers need to know how they can hold suppliers to account. This is especially true when it comes to protecting people in their everyday working lives and vital for lone worker services.

Setting a new standard

BS8484 is the British Standard for the provision of lone worker services. In 2009, the British Standards Institution (BSI) introduced BS8484 to set a benchmark for those who provide lone worker safety services. To keep pace with developments, particularly in the technology underpinning these services, the BSI reviewed and updated BS8484 in 2016. As a result, the new BS8484:2016 standard was launched, which now acts as a code of practice to providers of lone worker services.

Working with the emergency services

To achieve compliance with the standard, providers must be able to demonstrate to auditors that they meet all requirements. This includes basic issues such as the management structure of their organisation, financial stability, adequate insurance and robust data protection and privacy policies.

Ultimately, the BS8484 review benefited lone workers and their employers, and improved relations between lone worker safety solution providers and the

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Callmy Alert Successfully Secures Place on G-Cloud 12

CCS LogoCallmy Ltd is delighted to announce it has been selected as a Crown Commercial Service supplier and Callmy Alert can now be procured through the G-Cloud 12 framework.

What is G-Cloud?

The G-Cloud initiative is designed to help the UK Government procure cloud computing services, including cloud hosting services, cloud software and cloud support services through the Digital Market Place. Companies that join the framework must offer the very highest security standards and undergo rigorous audits.

The Digital Marketplace, and all the frameworks included in it, is managed by the Crown Commercial Service, an executive agency and trading fund of the Cabinet Office of the UK Government. Their role is to improve the government’s commercial and procurement activity.

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Callmy Announce Integration with Sentinel

Monitor LogoCallmy announce they are now an integration partner with Monitor Computer Systems

Monitor Computer Systems Ltd has been a premier supplier of the Sentinel alarm monitoring system to the UK and international markets since its founding in 1984. Their customers include major security companies, local authorities, telecoms companies, financial institutions and police authorities.

Sentinel has the ability to simultaneously monitor an organisation’s security equipment and systems, providing single point of management and control. Currently around 600,000 live signalling systems are monitored to the relevant British, European and US standards with software provided by Monitor Computer Systems.

The Callmy Alert SOS service is part of this portfolio and will offer Sentinel users the ability to triage Callmy Alert SOS activations and provide a new managed service option for our Lone Working capability.

The Callmy Alert personal SOS app enables organisations to comply with Health and Safety legislation whilst also looking after the wellbeing and welfare of their staff. The app is a great alternative to hardware based solutions and has the scope to introduce significant cost savings too!

Users can set a timer, in the app, that automatically activates their SOS alert if it is not cancelled. Alternatively, users can manually activate their Callmy Alert SOS if they are in a dangerous situation.

The activation instantly notifies a response team who can view the user’s contact details and locate them via their precise GPS coordinates. The end user can also be tracked to help direct security staff or the emergency services.

Additionally, the response team can access the microphone on the end users device, whilst the SOS is active, to listen to ambient noise at the scene – this helps to mobilise the most appropriate response.

All SOS usage and activation data is securely stored for audit and evidential purposes.