News Archives - Callmy

September 25, 2023 by Admin

Callmy Announce New SMS Broadcast Service

We are pleased to announce the Callmy Alert service now supports a new SMS broadcast feature.

What does the SMS feature provide?

As an alternative to sending messages to user’s Callmy Alert app, you can now also send messages to their mobile as SMS.

Why has SMS been introduced into the service?

We recognise there are some scenarios where you have the responsibility to deliver important messages to end users, but it’s not always practical to install an app on their phone – such as visitors to your sites or temporary contractors – this may currently be a consideration with your plans for Martyn’s Law.

If you now simply add user’s mobile number, via the Callmy Alert Portal, and allocate them to an appropriate message group, they become part of your emergency communication community. In a scenario where you need to lockdown a site or warn of an imminent threat, you know your regular users will receive messages via the app (installed on their phone, table tablet or desktop) and your more informal contacts will be alerted via SMS.

A premium service

As the service will be used for critical situations where a fast response is required, from potentially a large number of users, having a reliable service with none of the normal bottlenecks is vital. We have engineered a carrier class service with a high degree of capacity, with the intelligence to navigate around potential network disruption.

From a resilience perspective the SMS service also creates a useful fallback channel that overcomes situations where data connectivity is lost, possibly due to a cyber-attack, or just isn’t available.

How fast is the delivery?

We have operationalised a “Carrier Class” SMS gateway to support the delivery. Messages are delivered at a rate of 1,000 per second and being carrier class, high levels of resilience and performance are introduced.

We hope you find this feature useful and please contact us to discuss your requirements.

September 25, 2023September 25, 2023 by Grace Cruttwell

Callmy were once again pleased to support Hartpury University with their WellFest event.

WellFest is hosted in conjunction with Gloucestershire Road Safety Partnership and Gloucestershire Healthy Living and Learning, and is a day dedicated to helping students to keep their minds and bodies well.

Recognising the increase in mental health illness among young people, Wellfest puts the focus on keeping students healthy and happy and sees around 3000 students take part in activities and educational workshops.

Hartpury already runs workshops on anti-bullying, drugs and alcohol awareness, radicalisation awareness, sexual and mental health, sexual exploitation and much more. By inviting in other organisations to WellFest, students can access all the information and advice they need in one place and know where they can turn to for help.

Hartpury use the Callmy Alert service to broadcast emergency information to staff and students, via a dedicated app installed on their smartphones, and this has the added benefit of providing an integrated personal SOS capability, for enhanced personal safety and security whilst working alone.

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June 5, 2023June 5, 2023 by Admin

Martyn’s Law Webinar

We are pleased to be supporting an IFSEC webinar on the new “Martyn’s Law Protect Duty” with our our partner Peoplesafe.

With the recently published Terrorism (Protection of Premises) Bill, also known as Martyn’s Law, the government have finally started to outline what is expected of Publicly Accessible Locations (PALs). Organising a response and communicating clearly was one of the key issues outlined in the enquiry and is now part of the draft bill.

Communicating across an organisation to ensure the command teams are mobilised quickly and effectively is a vital part to reacting well to a crisis, as is getting the right type of communication to every level of your organisation. With clearer outlines in this draft bill on what is expected by PALs, it is now something that will come more into focus for all those affected by this forthcoming legislation.

When you attend this webinar, you will learn:

The key expectations from the draft bill
What the bill expects from PALs with regard to communication
How to mobilise and communicate to different response levels across an organisation
How to ensure all communications are clear and consistent
Ways to audit communications
Best practice from a real-life case study

Please use this link to register: https://www.ifsecglobal.com/resources-1/webinar-preparing-for-the-terrorism-protection-of-premises-bill-the-role-of-critical-communications/

If you are unable to attend but would like to discuss this subject further, please click here.

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February 13, 2023 by Admin

G-Cloud 13 Award

During 2022 Callmy were also awarded G Cloud 13 supplier status, which is helping to support the digital transformation of the UK Public Sector.

The G-Cloud framework first opened in 2012 and has now reached its 13^th iteration – G-Cloud 13. This latest iteration very recently went live for all suppliers and buyers.

It’s come a long way since its humble beginnings, and even between G-Cloud 11 and 12 we’ve seen progress and positive change to procurement with the framework. There have been 12 calls for contract, so far, in which suppliers were able to list their services on G-Cloud.

You will find Callmy Alert’s services via Lot 2 and please use the links below to access all the details required to procure our services and preferential price packages for the Higher Education sector:

Callmy Alert Mass Notification
Callmy Alert Lone Working

” As well as providing our customers with options to procure Callmy Alert either directly, or from one of our resellers“, commented Tony Watson Founder and CEO of Callmy, “G-Cloud 13 also enables the UK Public Sector to access preferential pricing and terms, to simplify the procurement process. With the advent of the new Protect Duty, and the need to deliver staff safety being more important than ever, we hope G-Cloud will continue to be a useful option“.

About Callmy. Callmy are a UK based technology company who specialise in the development and secure delivery of a mass notification service with integrated personal safety applications. Founded in 2014, the company has developed its capabilities which are deployed in some of the country’s leading financial institutions, the NHS, Central and Local Government, the education sector and various commercial organisations.

Please contact us if you would like to discuss your requirements for mass notification, BS8484 certified lone working security and the delivery of personal safety.

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January 12, 2023February 13, 2023 by Admin

BS8484 Certification Award

Callmy are pleased to announce they have been rewarded the BS8484 standard, after independent auditing by SSAIB. This award updates Callmy to the latest standard for lone working apps and devices; BS8484:2022.

Why is BS8484 Important

The UK government takes the safety of lone workers very seriously and requires employers to provide their lone workers with ‘adequate and reliable means of communication and a way to “call for help” (in the words of the Health and Safety Executive).

These provisions, as well as a growth in people working as lone workers, has led to an increase in lone worker protection solutions appearing on the market. BS 8484 matters because it sets a high standard of quality for lone worker solution providers to meet, and also gives customers better transparency about what they’re buying into.

What is the difference between BS8484:2016 and BS8484:2022?

In 2022, the The British Standards Institution updated BS8484 to reflect changing technologies and norms, and to improve safety. The sum-up of changes brought in BS 8484:2022 are:

An acknowledgement that those working in pairs or small groups may be seen as “at risk” and so may benefit from the use of a lone worker system.
An acknowledgement that those working from home (home workers) should be seen as “lone workers” and could benefit from using a lone working system
New wording that accepts that calls with lone workers may be made via data, rather than the “traditional” call network.
A new ruling that states, to be BS 8484 compliant, staff involved in delivering lone working services (typically ARC workers) are to be screened in accordance with BS 7858 (which is the UK standard for vetting of people employed in the security sector)
The removal of most of the recommendations in Clause 7 (the section on Alarm Receiving Centres), as this is covered in other places (such as BS 5979).

Supplier capability and stability

Callmy Support Kings Secure Technologies Event

Callmy recently supported their partner, Kings Secure Technologies, at an event which introduced their customers to the benefits of cloud based security solutions.

Callmy presented solutions for lone working security and mass notification – these are both essential to help organisations comply with Health & Safety legislation, the new Protect Duty and the BS22301 standard – BusinessContinuity Management.

The audience heard how Callmy’s cloud based technology can be deployed securely and managed at scale, with the added benefit of a 24×7 monitoring being provided by Kings – the end-to-end capability is also BS8484:2022 certified.

The Callmy Kings partnership is now delivering benefits to organisations in Government, Education, the NHS and commercial sectors.

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September 26, 2022September 26, 2022 by Admin

Callmy at Hartpury University’s WellFest Event

Callmy had the pleasure of supporting Hartpury University’s WellFest event on 22 September.

Hartpury organised an event in 2014 focusing on student safety – ‘Drive for Life: Safe & Social Driving’. This centred around one of the priorities of Gloucestershire’s Police & Crime Commissioner’s theme of keeping young people safe on the county’s roads: from drivers to passengers, to horse riders and pedestrians.

This then developed into ‘WellFest’, an annual event running from 2015 that expanded on the road safety theme to include general student safety, wellbeing and health (mental & physical) – incorporating some of the core themes from Gloucestershire Healthy Living & Learning. 2019’s event was made hugely successful by over 60 external organisations delivering workshops and running exhibits/stands. In 2020, in line with Covid restrictions, WellFest was delivered virtually and in 2021 a a scaled down event was delivered.

This year has seen WellFest return to its full scale, with over 50 organisations participating. The use of Callmy Alert at Hartpury is helping to provide students with a means to stay safe whilst studying, socialising and working alone.

The service provides students with an SOS app that alerts the University’s Residential Support Team when

Support for Operation London Bridge

Callmy were proud to support the First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps) during their mobilisation for Operation London Bridge.

Members provided support to the Accession Council, the Department of Culture Media and Sport to ensure the smooth running of the queue for Her Majesty the Queen Lying in State and ushering duties during the funeral service.

The Corp’s Commanding Officer, Commandant Lisa Giles said:

“93% of the Corps’ Active Members were deployed at 24 hours notice to 10 different taskings over the 11 day period. This was all facilitated by Callmy; we are indebted to them for their support.”

The Corps have a strong historic connection with Queen Elizabeth II; in 1945, the then HRH Princess Elizabeth trained with the FANY/ATS as a driver and in motor mechanics. During the first three weeks of training, Princess Elizabeth received driving lessons in Windsor Great Park and went through the complete training of an ATS driver.

The First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps), founded in 1907, is an all-female voluntary organisation which deploys multi-faceted rapid response teams to support civil and military authorities in times of crisis.

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January 17, 2022January 17, 2022 by Admin

New Partnership with the Suzy Lamplugh Trust

Callmy are pleased to announce they are now a partner with the Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986, following the disappearance of 25-year-old Suzy Lamplugh, an estate agent and lone worker who went to meet a client and never returned. Suzy was never found and eventually declared deceased after seven years in 1993.

Suzy Lamplugh Trust is widely regarded as a field expert in lone-working and personal safety training, stalking training, as well as consultancy, campaigning, and support services. It has a long history of working within the Violence Against Women and Girls sector,

Belvoir Estates Protect Lone Workers with Callmy Alert

Watch this short video to see how Belvoir Estates are using their Callmy Alert service to protect thier staff whilst they are lone working, and to also comply with Health and Safety legislation.

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