A stronger, more secure and scalable platform for emergency communications, personal safety and business continuity
Callmy is pleased to announce the release of a new generation of the Callmy Alert Mass Notification Service, representing a significant step forward in the development of the platform.
The new platform has been driven by the continued expansion of Callmy and the needs of our growing customer base. As organisations increasingly rely on Callmy Alert to communicate during emergencies, protect people and support business continuity, we have invested in the underlying platform to provide greater capacity, enhanced security and a stronger foundation for continued innovation.
Customers are already being migrated to the new platform, with early feedback being extremely positive.
More capability. Greater security. More scope to innovate.
The new Callmy Alert platform introduces a range of new and enhanced features designed to make emergency communications more effective, provide administrators with greater visibility and control, and further strengthen personal safety and lone-working capabilities.
Among the key enhancements are:
Enhanced Desktop Public Address
The Callmy Desktop Alerter now includes the ability to read text in messages aloud through an end user’s PC speakers. This provides organisations with an additional way of communicating urgent information, using existing desktop infrastructure, whilst reducing the investment required by traditional Public Address systems.
Two-way SMS messaging
Callmy Alert can now provide two-way SMS communication, allowing recipients to respond directly to messages. Administrators can view delivery status, acknowledgements and incoming responses, providing valuable real-time feedback during an incident — without requiring end users to install an app.
This is particularly valuable for large organisations where achieving widespread app adoption can be challenging, especially in BYOD environments.
Enhanced security and authentication
Multi-factor authentication has been enhanced to support customer-preferred authenticator applications. Service Administrators can also enforce MFA for Group Administrators, strengthening security across








