News

G-Cloud 13 Award

g-cloud-org-logoDuring 2022 Callmy were also awarded G Cloud 13 supplier status, which is helping to support the digital transformation of the UK Public Sector.

The G-Cloud framework first opened in 2012 and has now reached its 13th iteration – G-Cloud 13. This latest iteration very recently went live for all suppliers and buyers.

It’s come a long way since its humble beginnings, and even between G-Cloud 11 and 12 we’ve seen progress and positive change to procurement with the framework. There have been 12 calls for contract, so far, in which suppliers were able to list their services on G-Cloud.

You will find Callmy Alert’s services via Lot 2 and please use the links below to access all the details required to procure our services and preferential price packages for the Higher Education sector:

Callmy Alert Mass Notification
Callmy Alert Lone Working

As well as providing our customers with options to procure Callmy Alert either directly, or from one of our resellers“, commented Tony Watson Founder and CEO of Callmy, “G-Cloud 13 also enables the UK Public Sector to access preferential pricing and terms, to simplify the procurement process. With the advent of the new Protect Duty, and the need to deliver staff safety being more important than ever, we hope G-Cloud will continue to be a useful option“.

About Callmy. Callmy are a UK based technology company who specialise in the development and secure delivery of a mass notification service with integrated personal safety applications. Founded in 2014, the company has developed its capabilities which are deployed in some of the country’s leading financial institutions, the NHS, Central and Local Government, the education sector and various commercial organisations.
 

Please contact us if you would like to discuss your requirements for mass notification, BS8484 certified lone working security and the delivery of personal safety.

BS8484 Certification Award

ssaib-logoCallmy are pleased to announce they have been rewarded the BS8484 standard, after independent auditing by SSAIB. This award updates Callmy to the latest standard for lone working apps and devices; BS8484:2022.

Why is BS8484 Important

The UK government takes the safety of lone workers very seriously and requires employers to provide their lone workers with ‘adequate and reliable means of communication and a way to “call for help” (in the words of the Health and Safety Executive).

These provisions, as well as a growth in people working as lone workers, has led to an increase in lone worker protection solutions appearing on the market. BS 8484 matters because it sets a high standard of quality for lone worker solution providers to meet, and also gives customers better transparency about what they’re buying into.smart-phone-displaying-fire-warning

What is the difference between BS8484:2016 and BS8484:2022?

In 2022, the The British Standards Institution updated BS8484 to reflect changing technologies and norms, and to improve safety. The sum-up of changes brought in BS 8484:2022 are:

  • An acknowledgement that those working in pairs or small groups may be seen as “at risk” and so may benefit from the use of a lone worker system.

  • An acknowledgement that those working from home (home workers) should be seen as “lone workers” and could benefit from using a lone working system

  • New wording that accepts that calls with lone workers may be made via data, rather than the “traditional” call network.

  • A new ruling that states, to be BS 8484 compliant, staff involved in delivering lone working services (typically ARC workers) are to be screened in accordance with BS 7858 (which is the UK standard for vetting of people employed in the security sector)

  • The removal of most of the recommendations in Clause 7 (the section on Alarm Receiving Centres), as this is covered in other places (such as BS 5979).

Supplier capability and stabilityAlert-Lone-Working-Device-with-card

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Callmy Support Kings Secure Technologies Event

Callmy PresentationCallmy recently supported their partner, Kings Secure Technologies, at an event which introduced their customers to the benefits of cloud based security solutions.

Callmy presented solutions for lone working security and mass notification – these are both essential to help organisations comply with Health & Safety legislation, the new Protect Duty and the BS22301 standard – BusinessContinuity Management.

The audience heard how Callmy’s cloud based technology can be deployed securely and managed at scale, with the added benefit of a 24×7 monitoring being provided by Kings – the end-to-end capability is also BS8484:2022 certified.

The Callmy Kings partnership is now delivering benefits to organisations in Government, Education, the NHS and commercial sectors.

Callmy at Hartpury University’s WellFest Event

Callmy had the pleasure of supporting Hartpury University’s WellFest event on 22 September.

Hartpury organised an event in 2014 focusing on student safety – ‘Drive for Life: Safe & Social Driving’. This  centred around one of the priorities of Gloucestershire’s Police & Crime Commissioner’s theme of keeping young people safe on the county’s roads: from drivers to passengers, to horse riders and pedestrians.

This then developed into ‘WellFest’, an annual event running from 2015 that expanded on the road safety theme to include general student safety, wellbeing and health (mental & physical) – incorporating some of the core themes from Gloucestershire Healthy Living & Learning. 2019’s event was made hugely successful by over 60 external organisations delivering workshops and running exhibits/stands. In 2020, in line with Covid restrictions, WellFest was delivered virtually and in 2021 a a scaled down event was delivered.

This year has seen WellFest return to its full scale, with over 50 organisations participating. The use of Callmy Alert at Hartpury is helping to provide students with a means to stay safe whilst studying, socialising and working alone.

The service provides students with an SOS app that alerts the University’s Residential Support Team when

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Support for Operation London Bridge

Callmy were proud to support the First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps) during their mobilisation for Operation London Bridge.

Members provided support to the Accession Council, the Department of Culture Media and Sport to ensure the smooth running of the queue for Her Majesty the Queen Lying in State and ushering duties during the funeral service.

The Corp’s Commanding Officer, Commandant Lisa Giles said:

“93% of the Corps’ Active Members were deployed at 24 hours notice to 10 different taskings over the 11 day period. This was all facilitated by Callmy; we are indebted to them for their support.”

The Corps have a strong historic connection with Queen Elizabeth II; in 1945, the then HRH Princess Elizabeth trained with the FANY/ATS as a driver and in motor mechanics. During the first three weeks of training, Princess Elizabeth received driving lessons in Windsor Great Park and went through the complete training of an ATS driver.

The First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps), founded in 1907, is an all-female voluntary organisation which deploys multi-faceted rapid response teams to support civil and military authorities in times of crisis.

Photograph Crown Copyright 2022

New Partnership with the Suzy Lamplugh Trust

Suzy Lamplugh Trust Logo

Callmy are pleased to announce they are now a partner with the Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986, following the disappearance of 25-year-old Suzy Lamplugh, an estate agent and lone worker who went to meet a client and never returned. Suzy was never found and eventually declared deceased after seven years in 1993.

Suzy Lamplugh Trust is widely regarded as a field expert in lone-working and personal safety training, stalking training, as well as consultancy, campaigning, and support services. It has a long history of working within the Violence Against Women and Girls sector,

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New Partnership

cougar logoCOUGAR MONITORING LTD ANNOUNCES NEW STRATEGIC PARTNERSHIP WITH CALLMY

29 July 2021 – Kings Secure Technologies group company, Cougar Monitoring Ltd has announced it has signed a strategic partnership with leading provider of secure app-based lone working and mass notification services, Callmy. The partnership allows Cougar to extend its service capability by offering Callmy’s full portfolio of lone working and mass notification services to its clients.

The partnership opens up a new and innovative solution to Cougar’s clients, who range from the Health, Logistics, Education, Finance and Retail sectors. Clients are now able to reinforce their response to business continuity events, Health & Safety compliance, civil contingencies and aid their organisational resilience using Callmy Alert as a means of emergency communication. Applications include:

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Supporting Emergency Mobilisation for the FANY (PRVC)

FANY logo and image

Technology creates many shortcuts in our day to day lives, making things more enjoyable and work more efficient; however, in times of crisis the right tech to deploy for a rapid response becomes imperative. For the First Aid Nursing Yeomanry (Princess Royal’s Volunteer Corps), a charity that deploys trained volunteers during emergencies, there was a need to move away from an inefficient patchwork of calls, WhatsApp and text messages to a more effective and efficient solution, and so it adopted a UK innovation called Callmy Alert.

The First Aid Nursing Yeomanry is a charity of 150 professionally trained female volunteers, who need to deploy quickly to staff operations rooms and incident lines in the event of a crisis. It is a crucial cog in the resilience measures of the capital’s civil and military authorities – such as the City of London Police, Ministry of Defence, London Coroners and the London Local Authorities’ Panel.

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Callmy Alert Gains BS8484 Certification

Callmy is pleased to announce it has been awarded the BS8484:2016 standard for its lone working application.

For any service provider it’s important to be able to demonstrate their credentials. Potential customers need to know the standards they can expect and existing customers need to know how they can hold suppliers to account. This is especially true when it comes to protecting people in their everyday working lives and vital for lone worker services.

Setting a new standard

BS8484 is the British Standard for the provision of lone worker services. In 2009, the British Standards Institution (BSI) introduced BS8484 to set a benchmark for those who provide lone worker safety services. To keep pace with developments, particularly in the technology underpinning these services, the BSI reviewed and updated BS8484 in 2016. As a result, the new BS8484:2016 standard was launched, which now acts as a code of practice to providers of lone worker services.

Working with the emergency services

To achieve compliance with the standard, providers must be able to demonstrate to auditors that they meet all requirements. This includes basic issues such as the management structure of their organisation, financial stability, adequate insurance and robust data protection and privacy policies.

Ultimately, the BS8484 review benefited lone workers and their employers, and improved relations between lone worker safety solution providers and the

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