Monitor Computer Systems Ltd has been a premier supplier of the Sentinel alarm monitoring system to the UK and international markets since its founding in 1984. Their customers include major security companies, local authorities, telecoms companies, financial institutions and police authorities.
Sentinel has the ability to simultaneously monitor an organisation’s security equipment and systems, providing single point of management and control. Currently around 600,000 live signalling systems are monitored to the relevant British, European and US standards with software provided by Monitor Computer Systems.
The Callmy Alert SOS service is part of this portfolio and will offer Sentinel users the ability to triage Callmy Alert SOS activations and provide a new managed service option for our Lone Working capability.
The Callmy Alert personal SOS app enables organisations to comply with Health and Safety legislation whilst also looking after the wellbeing and welfare of their staff. The app is a great alternative to hardware based solutions and has the scope to introduce significant cost savings too!
Users can set a timer, in the app, that automatically activates their SOS alert if it is not cancelled. Alternatively, users can manually activate their Callmy Alert SOS if they are in a dangerous situation.
The activation instantly notifies a response team who can view the user’s contact details and locate them via their precise GPS coordinates. The end user can also be tracked to help direct security staff or the emergency services.
Additionally, the response team can access the microphone on the end users device, whilst the SOS is active, to listen to ambient noise at the scene – this helps to mobilise the most appropriate response.
All SOS usage and activation data is securely stored for audit and evidential purposes.