Mass Notification Service

The Callmy Alert Mass Notification service provides the ability to send thousands of secure messages in seconds, whilst providing administrators with access toreal-time management reports on message performance.

Messages can be sent in a variety of formats, geo targeted and configured to request an appropriate response for the situation. As messages are delivered to the Callmy Alert app, which is dedicated to urgent communications, a fast response is always guaranteed. The app can be installed on smartphones, tablets and desktops.

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Rating

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Key Features

  1. Fast – send up to 2,000 messages per second.
  2. Critical Alerts – override devices set to silent/DND.
  3. Send Options – send messages from a web based portal, telephone access or from authorised email clients.
  4. API Ready – integrate Callmy Alert with other IP connected products and services. Automatically deliver the right information to the right people at the right time.
  5. Message Formats – send text, audio and picture messages.
  6. Link to other content and services – from within your message content, click to connect to websites, email addresses, phone numbers, documents and videos.
  7. Message templates – configure message templates to overcome anticipated events.
  8. Preview before sending – see how messages will appear on devices before they are sent.
  9. Unique Alert – messages delivered with an audible and visible notification, unique to the Callmy Alert app.
  10. Configure response type – which is appropriate to the situation and available resources.
  11. Schedule – send messages immediately or schedule a time to automatically send.
  12. Configure location – send messages to users who are in specific geo locations around the globe.

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Anticipate the next emergency situation

Communication is the central component to deliver a well coordinated response, your duty of care and a successful outcome.

However, in our global society which is exposed to multiple channels of communication there is a risk important messages may be lost in inboxes filled with other communications and social media posts.

Callmy Alert enables you to easily share information with your staff, customers and community. It ensures your communication is highly effective, remains within your control and is delivered securely.

The Callmy Alert service is simple to use and has been designed to be cost effective for any size of organisation.

In an emergency Callmy Alert helps deliver the communications required for the security and safety of the University

Adrian Dennehy

SECURITY MANAGER / CARDIFF METROPOLITAN UNIVERSITY

Web Based Management and Reports

Send again

In the event of a low response to your message, use the send again feature to alert your users of the need to respond

Delete messages

From within the Management Portal delete messages to remove them from your end users Callmy Alert app

Filter result

See who has/has not opened, acknowledge or responded to your messages

Real-time statics

View a live dashboard on all message response and activity

Archive and audit

Retain a log of all message activity and responses

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Administration controls

Administration permissions

Allocate appropriate levels of administrative control and access, throughout your organisation.

User provisioning

Upload user details and allocate message
group access profiles.

SMS invitation

Send new users an invitation to the install the Callmy Alert app, via the bulk SMS feature – the invitation also
contains a dynamic link to the appropriate app store for their device.

User management

The ability to view user details which includes contact information, the groups they belong to, Callmy Alert OS version, the device type and details of if they are sharing their location with the service.

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Security

Callmy Alert is delivered using the Microsoft Azure cloud and is hosted via data centres based in the United Kingdom and European Union. The data-hosting environment is ISO27001 compliant and is approved by NCSC to hold and transact UK Government communications to the OFFICIAL level of security classification. All data at rest uses a 256 AES encryption and data in transit is encrypted using HTTPS.

Callmy Ltd complies with the GDPR and is registered with the Information Commissioner’s Office under reference ZA220018.

Secure document storage

When you are using Callmy Alert to communicate during an emergency it is logical to have easy access to relevant documentation that will aid your response and recovery. Business continuity plans, cyber security policies and evacuation procedures will all potentially come into play. However, if access to documents isn’t practical, executing an effective response may be compromised.

Also consider if the corporate network isn’t available or is under attack – will the required information be available?

Callmy Alert enables relevant documents to be uploaded, stored and accessed from within
the service. Documents are encrypted, stored
in IS027001 certified data centres and are only available to administrators via their secure login.

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What Our Clients Say

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We have been using Callmy Alert SOS for over a year and find it a user friendly service – our Staff feel secure and safe in the knowledge that they will always get a response whilst working alone

Simon Archibald

COMPANY MANAGER / SARACENS SECURITY LTD

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We integrated Callmy Alert with our X-ray scanning equipment and now key responders are automatically notified when malicious items are detected

Jason Wakefield

SALES DIRECTOR / TODD RESEARCH LTD

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Not sure how to proceed?

Please contact us if you would like to discuss any requirements relating to emergency communication or the operational resilience of your business.