CallMy Alert. Applications for Lone Working, Mass Notification and Personal Security
Communicate and Recover
Callmy Alert provides a secure Mass Notification, response and location service with an integrated Lone Working capability. It will help to deliver individual safety whilst maintaining operational resilience, even when normal channels of communication are compromised.
Callmy Alert is an essential service to ensure compliance with the Health and Safety at Work Act, the The Terrorism (Protection of Premises) Bill, FCA regulations and BS22301 – Business Continuity Management.
Callmy Alert is trusted, by the education sector, Local and National Government, the NHS and various commercial organisations, to help maintain Business Continuity, protect supply chains, respond to emergency situations and ensure staff safety.
Simple to use and cost effective to deploy, with the ability to deliver added value through integration with a range of products and services. Callmy Alert offers a complete solution for your critical communications, both now and in the future.
Please contact us for more details.
Mass Notification and Response
The Callmy Alert Mass Notification service provides the ability to send thousands of encrypted messages in seconds whilst giving administrators access to real-time information on message performance and response details.
Messages can be sent to your user’s Callmy Alert app from a variety of sources, which simplifies the communication process and helps to overcome many resilience issues. Your Callmy Alert app also removes the risk of urgent communications being lost in busy email inboxes and is a more secure alternative to Social Media solutions.
The Callmy Alert app can be installed on smartphones, tablets and desktops and will conform to your IT security policies, whilst also supporting BYOD initiatives.
Callmy Alert messages can be geo-targeted and configured to request the most appropriate response for the situation. Critical Alerts can also be sent to override the end user’s device being set to silent or DND – always make sure the message gets through!
Once a situation has been resolved messages can be deleted by administrators to remove them from end user devices – users never act on out of date or incorrect information. A complete history of all message activity and user’s responses is retained for audit purposes.
In addition to the delivery of messages to the Callmy Alert app, the Callmy SMS gateway offers a carrier class capability that introduces added resilience, risk mitigation and greater scope to reach all end users during critical situations.
It provides an alternative communication channel to assist with message delivery to “informal” user groups who may not want to install an app on their device – such as contractors, visitors to your sites, members of the public and your supply chain.
Personal SOS and Lone Working Security
The Callmy Alert SOS services enable organisations to comply with Health and Safety legislation whilst also looking after the wellbeing and welfare of their staff. Callmy Alert offer either app based capabilities or a device based solution.
If a user is in a difficult situation, they can manually activate their Callmy Alert SOS or set a timer, which automatically activates the SOS alert if it is not cancelled. Users can also add notes, via their app, to provide the response team with more detail about the situation.
Response to SOS activations can either be managed within your own control room or via our NSI Gold BS8484 Certified Alarm Receiving Centre, on a 24×7 basis.
SOS activation instantly notifies the response team who are provided with a range of tools to ensure the most effective outcome – click here to read more.
The Callmy Alert service is also BS8484:2020 certified.
Callmy Alert API Integration
In the era of the Internet of Things it is important to consider the additional value that connected services and devices can now deliver.
Callmy Alert is integration ready and can potentially provide a centralised notification service for your entire network.
Once integrated Callmy Alert will automatically deliver the right information at the right time to the right people.
Uses may include supplementary information for fire alarm activations, the ability to notify an employee of a fault or job allocation, via facilities management software or to alert IT staff that a system has been compromised.
As well as providing greater value for money this also introduces a significant security asset, improves productivity and benefits organisational resilience.
Callmy Alert supports our business continuity communications to meet FCA requirements. Being a resilient cloud-based service has also helped us maintain communications during cyber security incidents
UK Mutual Building Society
We integrated Callmy Alert with our postal and baggage X-ray scanning equipment and now key responders are automatically notified when malicious items are detected
SALES DIRECTOR / TODD RESEARCH LTD
In an emergency Callmy Alert provides an effective means to deliver lockdown and evacuation messages that are required for the security of the University and our future compliance with Martyn’s Law
SECURITY MANAGER / CARDIFF METROPOLITAN UNIVERSITY