CallMy Alert: Mass Notification System with Integrated Applications for Lone Working and Personal Security
Communicate quickly. Coordinate your response. Protect your people.
When an emergency happens, every second matters.
Callmy Alert is a secure mass notification and emergency communication system that helps organisations communicate quickly with employees, customers, visitors and emergency response teams when it matters most.
From a security incident or site evacuation to a major operational disruption, cyber incident or severe weather event, Callmy Alert enables organisations to send urgent messages across multiple communication channels, monitor responses and maintain a complete audit trail.
One platform. Multiple ways to communicate. One clear view of your response.
Please contact us for more details.
Improve Emergency Communications Across Your Organisation
Traditional communication methods are not designed for urgent, organisation-wide incidents.
Emails can be missed. Phone calls take time. Social media is unsuitable for sensitive internal communications. And relying on a single communication channel creates unnecessary resilience risks.
Callmy Alert provides a dedicated emergency communication platform that allows authorised users to send critical notifications to the right people, at the right time, using multiple channels simultaneously, because effective communication during critical events can save lives and reduce panic and downtime.
Messages can be delivered through:
Desktop alerts and Desktop PA, using PCs and speakers to provide audible emergency announcements
Callmy Alert mobile app for iOS and Android
Two-way carrier class SMS messaging
Location-based notifications to reach people in specific areas
Reach People Without Requiring an App
Callmy Alert can reach end users without requiring them to install an app on their smartphone. This can be particularly important for large organisations operating Bring Your Own Device (BYOD) policies, where requiring every employee to download, register and maintain a dedicated application can create a significant barrier to adoption.
By using channels such as desktop alerts and two-way SMS, organisations can reach a critical mass of people with minimal end-user intervention. The Callmy Alert app can then be deployed to the more tactical and strategic groups that require additional capabilities such as the ability to override device on silent/DND, location services, personal SOS and responder functionality.
This provides organisations with a practical “deploy widely, equip strategically” approach — enabling mass emergency communications without the deployment overheads.
Send Emergency Alerts in Seconds
Callmy Alert allows authorised users to initiate an emergency notification manually from a secure management portal or automatically through supported integrations, as well as by email or voice calls.
A single alert can be sent to thousands of recipients simultaneously.
Administrators can create predefined notification groups and message templates for common emergency scenarios to save valuable time, including:
Security incidents
Lockdowns and evacuations
Fire and other emergencies
Severe weather
IT and cyber incidents
Business continuity events
Site closures
Operational disruptions
Staff safety incidents
Lone worker emergencies
Clear communication protocols and a current contact database help ensure reliable notifications.
Messages can be targeted to specific departments, specific teams, sites or geographic areas, helping ensure the right message reaches the right people.
Know Who Has Received and Responded
Sending an alert is only part of an effective emergency communication strategy.
Callmy Alert provides real-time visibility of message delivery, message open rates, response tracking and responses, allowing incident managers to understand what is happening and make better-informed decisions.
Administrators can see message activity and responses through the management platform, creating a clear record of the incident and the actions taken, with logs that support audit trails.
Following an incident, a comprehensive audit trail can support:
Incident reviews and insurance claims
Internal investigations
Compliance requirements
Business continuity reviews
Lessons-learned exercises
Evidence of communications and responses
Regular testing and training help ensure the system works when facing real emergencies.
Turn Every PC into an Emergency Communication Device
Callmy Alert’s Desktop Alerter and Desktop Public Address capabilities can extend emergency communications beyond smartphones.
Using existing PCs and speakers, organisations can deliver visual and audible alerts across desktops without necessarily having to install a dedicated PA system.
This can be particularly valuable for offices, schools, universities, control rooms, public buildings and other environments where people may not be carrying their mobile phones
Built for Resilient Critical Communications
Callmy Alert is designed to complement an organisation’s existing communication and emergency response procedures.
Using multiple communication channels simultaneously can help reduce reliance on any single method of communication and provide additional resilience when normal communications are disrupted or unsuitable.
Callmy Alert is hosted on Microsoft Azure in the UK, with encryption used for data in transit and at rest.
The platform can support organisations developing their emergency communications and business continuity arrangements, including requirements associated with the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law) and other relevant organisational safety and resilience obligations.
Designed for any Organisation
Callmy Alert can be used across organisations with multiple sites, departments and user groups.
It is suitable for organisations including:
It is suitable for organisations including:
Education – schools, colleges and universities
Government – local and central government organisations
Emergency services
Healthcare
Museums and cultural organisations
Retail and hospitality
Corporate and commercial organisations
Large multi-site organisations
Whether you need to protect a single site or coordinate communications across a large organisation, Callmy Alert provides a scalable platform for critical communications.
Book a Callmy Alert Demonstration
See how Callmy Alert can work with your existing infrastructure and emergency procedures.
Book a Demo or contact our team to discuss your requirements.
Personal Safety and Lone Working Security
The Callmy Alert SOS service helps organisations meet Health and Safety requirements while supporting their staff’s well-being. It provides both app–based and device–based solutions.
If a user is in difficulty, they can manually trigger a Callmy Alert SOS alert. They can also set a timer that will automatically trigger the alert if it’s not cancelled. Automated alerts can also be triggered during known disruptions. Users can add notes in the app to give the response team more context about the situation.
The service enables two-way communication. This helps teams confirm user safety quickly. It also allows critical updates and information to be shared with mobile workers through in-app notifications across mobile apps with reliable access.
SOS alerts can be managed through your own control room or via our NSI Gold BS8484-certified Alarm Receiving Centre, operating 24×7. Defined escalation procedures support emergency response and can include contacting emergency services where needed, and strengthen crisis management.
SOS activation instantly notifies the response team, who are provided with a range of tools to ensure the most effective outcome – click here to read more.
The Callmy Alert service is also BS8484:2022 certified.
Trusted by:
Callmy Alert supports our business continuity communications to meet FCA requirements. Being a resilient cloud-based service has also helped us maintain communications during cyber security incidents
IT Director
UK Mutual Building Society
We integrated Callmy Alert with our postal and baggage X-ray scanning equipment and now key responders are automatically notified when malicious items are detected
Jason Wakefield
SALES DIRECTOR / TODD RESEARCH LTD
In an emergency Callmy Alert provides an effective means to deliver lockdown and evacuation messages that are required for the security of the University and our future compliance with Martyn’s Law
Adrian Dennehy
SECURITY MANAGER / CARDIFF METROPOLITAN UNIVERSITY
How Can Callmy Help You?
Get in Touch
If you would like more details on how Callmy may help your communication strategy, please call us on 020 3189 1250 email us at: enquiries@callmy.com or complete the enquiry form.
Find Us
Callmy Ltd
The Manor House
Lutterworth
Leicestershire
LE17 5BN