Callmy Alert Gains BS8484 Certification

Callmy is pleased to announce it has been awarded the BS8484:2016 standard for its lone working application.

For any service provider it’s important to be able to demonstrate their credentials. Potential customers need to know the standards they can expect and existing customers need to know how they can hold suppliers to account. This is especially true when it comes to protecting people in their everyday working lives and vital for lone worker services.

Setting a new standard

BS8484 is the British Standard for the provision of lone worker services. In 2009, the British Standards Institution (BSI) introduced BS8484 to set a benchmark for those who provide lone worker safety services. To keep pace with developments, particularly in the technology underpinning these services, the BSI reviewed and updated BS8484 in 2016. As a result, the new BS8484:2016 standard was launched, which now acts as a code of practice to providers of lone worker services.

Working with the emergency services

To achieve compliance with the standard, providers must be able to demonstrate to auditors that they meet all requirements. This includes basic issues such as the management structure of their organisation, financial stability, adequate insurance and robust data protection and privacy policies.

Ultimately, the BS8484 review benefited lone workers and their employers, and improved relations between lone worker safety solution providers and the emergency services. And this last point is vital. The National Police Chiefs’ Council (NPCC) ensure that police will only respond to lone worker applications if the solution provided is certified by audit to BS8484.

An end-to-end certified service

In order to provide our customers with a fully certified end-to-end capability, Callmy Alert SOS activations can be triaged on a 24×7 basis via a dedicated Alarm Receiving Centre (ARC). This facility is provided in partnership with Cougar Monitoring, whose ARC is also certified to the BS8484:2016 standard. In addition Callmy Alert also includes an emergency notification service which is an integrated part of the end user’s Callmy Alert app – this provides a highly effective means to deliver two way messaging to end users and further ensures their safety.

A great endorsement

“We are delighted to be awarded the BS8484:2016 standard” commented Tony Watson CEO of Callmy Ltd, “our customers now have the added assurance that Callmy has been independently audited by SSAIB, who have endorsed the quality of our application, service delivery and company. This will help our customers to fully comply with the Health and Safety at Work Act for lone working security, whilst also demonstrating to their staff they are making prudent investments to support duty of care.

More information

For more information on the Callmy Alert Lone Working solution or to receive your free Lone Working Risk Assessment Checklist and Lone Working Policy Template, please contact us or visit our website: