#BS8484

BS8484 Certification Award

ssaib-logoCallmy are pleased to announce they have been rewarded the BS8484 standard, after independent auditing by SSAIB. This award updates Callmy to the latest standard for lone working apps and devices; BS8484:2022.

Why is BS8484 Important

The UK government takes the safety of lone workers very seriously and requires employers to provide their lone workers with ‘adequate and reliable means of communication and a way to “call for help” (in the words of the Health and Safety Executive).

These provisions, as well as a growth in people working as lone workers, has led to an increase in lone worker protection solutions appearing on the market. BS 8484 matters because it sets a high standard of quality for lone worker solution providers to meet, and also gives customers better transparency about what they’re buying into.smart-phone-displaying-fire-warning

What is the difference between BS8484:2016 and BS8484:2022?

In 2022, the The British Standards Institution updated BS8484 to reflect changing technologies and norms, and to improve safety. The sum-up of changes brought in BS 8484:2022 are:

  • An acknowledgement that those working in pairs or small groups may be seen as “at risk” and so may benefit from the use of a lone worker system.

  • An acknowledgement that those working from home (home workers) should be seen as “lone workers” and could benefit from using a lone working system

  • New wording that accepts that calls with lone workers may be made via data, rather than the “traditional” call network.

  • A new ruling that states, to be BS 8484 compliant, staff involved in delivering lone working services (typically ARC workers) are to be screened in accordance with BS 7858 (which is the UK standard for vetting of people employed in the security sector)

  • The removal of most of the recommendations in Clause 7 (the section on Alarm Receiving Centres), as this is covered in other places (such as BS 5979).

Supplier capability and stabilityAlert-Lone-Working-Device-with-card

Read More

Callmy Alert Gains BS8484 Certification

Callmy is pleased to announce it has been awarded the BS8484:2016 standard for its lone working application.

For any service provider it’s important to be able to demonstrate their credentials. Potential customers need to know the standards they can expect and existing customers need to know how they can hold suppliers to account. This is especially true when it comes to protecting people in their everyday working lives and vital for lone worker services.

Setting a new standard

BS8484 is the British Standard for the provision of lone worker services. In 2009, the British Standards Institution (BSI) introduced BS8484 to set a benchmark for those who provide lone worker safety services. To keep pace with developments, particularly in the technology underpinning these services, the BSI reviewed and updated BS8484 in 2016. As a result, the new BS8484:2016 standard was launched, which now acts as a code of practice to providers of lone worker services.

Working with the emergency services

To achieve compliance with the standard, providers must be able to demonstrate to auditors that they meet all requirements. This includes basic issues such as the management structure of their organisation, financial stability, adequate insurance and robust data protection and privacy policies.

Ultimately, the BS8484 review benefited lone workers and their employers, and improved relations between lone worker safety solution providers and the

Read More