Communication in a crisis
The current security climate and new legislation, such as Martyn’s Law, now requires schools, colleges, and universities to have effective means of mass communication for the safety of students, staff, and visitors.
Maintaining contact during such events is essential. Callmy Alert provides an intuitive lockdown and mobilisation system specifically designed to meet the needs of educational institutions.
The system supports full or partial lockdowns, evacuation and invacuation situations, helping institutions comply with legislative requirements.
To deliver added value, Callmy Alert also has integrated features that support lone working and personal safety.
If students or members of staff find themselves in a threatening situation, the SOS function is activated and a responding team is notified. The response team can see where the SOS has been activated and also the locations of all other members of the security team – who may be able to provide immediate assistance.
The response team can also see the SOS users contact details, track their GPS location* and access the microphone on their device to hear what is happening at the scene.
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A dedicated service to improve response
Callmy Alert will enable you to post emergency messages in an instant, which relevant parties consume via a dedicated app, desktop alerts, Public Address or SMS. If required each Callmy Alert message can be configured to request an appropriate response – responses can be monitored in real-time via the Callmy Management Portal.
As Callmy Alert is only used for urgent messages, there is less risk of an important communication being missed – this greatly benefits response time.
Different situations will dictate the response you require. Callmy Alert will enable you to send a message as either a simple statement of the fact, or configured to request an acknowledgement or some response details.
Real-time
Management
Being able to send mass communications with none of the cost or complexity of similar solutions is only part of the story.
It is also vital you are provided with details on how your Callmy Alert service is performing and how messages are being consumed, with graphical information on the whereabouts of your users*.
The Callmy Management Portal enables your administrators to view these real-time details and also access historic data, post event.
This information will help to target communication, aid resource allocation and support your business operations.
Callmy Alert – a new service to compliment and support your Security, Business Continuity and emergency plans.
*privacy controlled by end users.
Easy to scale. No end-user action required.
Because Callmy Alert is cloud-based, there is no on-premise equipment to install and no complex infrastructure to deploy. Integration with existing systems such as Microsoft Entra and HR platforms makes it easy to keep user details and message-group memberships up to date.
Crucially, Callmy Alert can build critical mass across an entire education organisation without requiring end users to install an app, register a device or take any action themselves.
Overcoming the communication challenge?
A crisis will inevitably cause an added burden on communications resources and infrastructure – notwithstanding it has survived the situation and is accessible. News of a crisis is hard to control – it’s now the public and not the media who are the gatekeepers. The “story” may be global before you have time to react and this can be detrimental to managing the situation on the ground.
Sharing information effectively, locating contacts and maintaining situational awareness are key consideration. There is, therefore, a fundamental need to deploy survivable communication services, which are simple to manage and cost effective to deploy.
Callmy Alert provides such a solution…