Communication in crisis
The current security climate may mean that schools, colleges and universities need to react to emergency situations that threaten the wellbeing of students and staff.
Callmy has been designed to deliver a simple to use mass notification and response service, which will help to deliver communication in a crisis.
The service can also locate users globally*which may aid global travel security and other Safeguarding initiatives.
To help deliver personal security, Callmy Alert also provides an app based personal SOS function.
If students or members of staff find themselves in a threatening situation, the SOS function is activated and a responding team is notified. The response team can see where the SOS has been activated and also the locations of all other members of the security team – who may be able to provide immediate assistance.
The response team can also see the SOS users contact details, can track their GPS location* and also access the microphone on their device, to listen to the ambient noise at the scene.
*user configurable
A dedicated inbox to improve response
Callmy Alert will enable you to post text, voice and picture messages in an instant, which relevant parties consume via a dedicated app. If required each Callmy Alert message can be configured to request an appropriate response – the responses monitored in real-time via the Callmy Management Portal.
As users have the Callmy app, which is only used for urgent messages, there is less risk of an important communication being missed – this greatly benefits response time. The can be installed on smartphones, iPads and Windows 10 Desktops. Users without the Callmy Alert app can be alerted via SMS if required.
Different situations will dictate the response you require. Callmy will enable you to send a message as either a simple statement of the fact, or configured to request an acknowledgement of receipt, the users contact details, their GPS location or a comment.
Real-time Management
Being able to send mass communications with none of the cost or complexity of similar solutions is only part of the story.
It is also vital you are provided with details on how your Callmy Alert service is performing and how messages are being consumed, with graphical information on the whereabouts of your users*.
The Callmy Management Portal enables your administrators to view these real-time details.
This information will help to target communication, aid resource allocation and support your business operations.
Callmy Alert – a new service to compliment and support your Security, Business Continuity and emergency plans.
*privacy controlled by end users.
Cost effective and simple to deploy
Being cloud based*, there is no equipment to deploy or complex system integration issues to overcome. Callmy is also a survivable service, which is less likely to be effected by communications networks running out of capacity or not being available.
Another benefit is that Callmy messages are free – there are no SMS charges and you are not limited to the amount of information you can share. The Callmy Management Portal also provides secure document storage, simplifying access to relevant material to support your emergency response.
*please click here to view certification for cloud based service for schools
Overcoming the communication challenge?
A crisis will inevitably cause an added burden on communications resources and infrastructure – notwithstanding it has survived the situation and is accessible. News of a crisis is hard to control – it’s now the public and not the media who are the gatekeepers. The “story” may be global before you have time to react and this can be detrimental to managing the situation on the ground.
Sharing information effectively, locating contacts and maintaining situational awareness are key consideration. There is, therefore, a fundamental need to deploy survivable communication services, which are simple to manage and cost effective to deploy.
Callmy Alert provides such a solution……