ISO 22301, the standard for Business Continuity Management, emphasises the need for a well-defined incident response structure.
This ensures that when incidents occur, responses are escalated in a timely manner and people are empowered to take the necessary actions to be effective – section 8.4.3 of the standard details the requirements for a communication and warning system.
Callmy Alert is the idea service to support your Business Continuity communication and to ensure compliance. It is a simple to use service and provides a complete audit of all message activity and response – vital to help assess how situations were resolved and to refine future plans.
Covid-19 will probably mean business continuity plans will be reappraised and this could also be a great opportunity to consider how emergency communication can now be evolved.
Please contact usto discuss your requirements or to arrange a demonstration of Callmy Alert in action.