Callmy now with a BANG!

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BANG are pleased to announce they have selected Callmy as their new communications partner.

BANG are a not for profit group of Business Continuity Managers from Government and some of the UK’s leading businesses. BANG meet on a regular basis to discuss and debate current Business Continuity issues and to learn through shared experience. BANG’s activities also raise money for worthwhile causes, which include; the British Red Cross, Help for Heroes and CRY (Cardiac Risk in the Young)

Steve Yates, BANG Chairman, commented, “It was proving increasingly difficult to maintain communications with our 1,900 members and this became an important issue we needed to address. Using Callmy will mean we no longer have to maintain a contact database, which was difficult when our members email and phone numbers seem to change on a regular basis. With Callmy members simply download the Callmy app and chose to follow us – simple”.

BANG have a vibrant LinkedIn group, which is a valuable resource for general information and for discussion around current business continue themes. However, this is restricted to only sending one message per month to the entire group, creating a problem if there is urgent information to communicate. Steve continues, “ Callmy messages also have the benefit of being free to deliver, are not constrained by length and we can ask for our members to respond if required”.

If you would like to join BANG go to the BANG LinkedIn group, or for information on events and activities please click here.

https://www.linkedin.com/grp/home?gid=2766846 link to BANG London

Visit Callmy at BCI World 2015

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Callmy are pleased to be exhibiting at this years BCI World Conference.

BCI World is the largest business continuity (BC) conference & exhibition in the UK, and one of the largest globally. The varied conference programme, themed this year How to rise to the resilience challenge, will include thought leadership discussion and debates, new research, practical demonstrations, and real-life application of continuity and resilience activities.

Visitors to Callmy’s stand (42) will be able to discuss why Mass Notification play’s a vital role in supporting Business Continuity response and also see the latest version of Callmy action – the most cost effective and simple to use Mass Notification capability on the market.

The exhibition, which is free to attend, is on the 10/11 November and takes place at the Hilton London Metropole.

We look forward to seeing you there.

The University of Wolverhampton to deploy Callmy

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The University of Wolverhampton has today announced it is deploying the Callmy Mass Notification service across its entire community – this spans 21,000 students from more than 50 countries.

The investment in Callmy demonstrates the University’s commitment to security and looking after the well being of its students, staff and visitors.

The Callmy service enables the security team to post text and voice messages, via a web portal or telephone call, which are delivered to a dedicated smartphone app. Callmy messages stand apart from the congested email, SMS and Social Media inboxes – meaning recipients are more likely to act.

Sandy Shaw, Head of Security at Wolverhampton comments, “we are reserving Callmy for communicating important messages that may require a fast response. Being app based ideally suits the student demographic and there is also no need for us to build and manage a database of contacts – our users simply opt-in and choose to follow us”.

Control communicationwith Callmy

Situational Awareness is a key consideration during a crisis and Callmy provides an ideal solution to manage this. Sandy continues, “certain situations require us to maintain complete control of the information being socialised regarding an incident. However, this becomes problematic when well meaning individuals start forwarding messages and posting comments in the public domain. A high message response rate can also put a considerable strain on resource allocation”.

Callmy provides a web portal with live management information – this displays how messages are being consumed. When a message is posted, the administrator can request the followers to confirm receipt or respond with some appropriate details. This information is presented in an on-line report and all comments remain private, only being displayed within the administration portal.

If a situation changes, the administrator can also delete a message, which removes it from the end users app – a record of the message is retained for auditing purposes in a separate archive folder.

Students

A simple to use solution

“We do not want complexity in a crisis” comments Sandy “and Callmy is not only simple to use, it doesn’t restrict the amount of characters we can post, unlike Twitter and SMS”.

Callmy also enables voice messages to be broadcast by simply dialling an out of area DDI number, allocated to the University’s Callmy service. This is vital for Business Continuity Planning and mitigates the risks of the Internet not being available or local telecommunications failures.

Cost Effective

“We’ve designed a highly resilient and secure service, using the latest cloud based hosting architecture”, comments Tony Watson, CEO and Founder of Callmy. “The efficiency of the delivery means we can offer Callmy at a cost point, which to date, has not being available for this type of service. We are excited to be working with the University of Wolverhampton and will be supporting them with their deployment of Callmy”.

Please click here for more details on how Callmy can help your organisation.

 

New release provides the response you require

At Callmy we haven’t got a monopoly on good ideas! We use an agile development model and an ethos of listening to our customers to drive our development.

Our new release, which is now available, will therefore include:

Message Acknowledgement

Your Callmy administrator, via the Callmy Portal, can select an “acknowledge” button to be displayed within a Callmy message. The recipient, via the Callmy App, clicks this to confirm they have understood, or are acting on the information sent. The number of acknowledgements is displayed as a statistic in the Callmy Portal.

Respond with Details

The administrator, via the Callmy Portal, can also select, an “enter your details” button to be displayed in the Callmy Message. A message may ask the recipient to add their details if they are responding to a situation, need assistance, or require further information, etc. Within the Callmy portal these details are captured as a report for each sent message – a useful feature if you are trying to mobilise a team or recruit staff to fill a post.

Respond with comments

Once again, via the Callmy portal, the administrator when posting a message can request for end users to leave a comment regarding the message. These responses are instantly available via an on-line report in the Callmy Portal.

Delete Report

In order to provide a complete inventory of all messages, a separate folder is displayed, in the Callmy Portal, to provide access to an archive of deleted messages. Deleted messages are also removed from the end users Callmy app – useful if the information is incorrect or a situation changes.

What else is new?

We’ve finally said farewell to the Callmy “Arrow Strike” – this is the audible alert which notifies the follower there is a new message. We’ve replaced the Arrow Strike with a sober, but more acoustically effective, series of “beeps”.

Simplified the process of adding a Following

In the previous version end users had to set the ID of the channel they required to follow and also specify a name. With the latest version the end user simply has to add the Callmy ID and the name is reconciled from whatever the Callmy Administrator has specified. This makes the end user experience easier and also introduces more consistency in terms of the service name convention.

 

Please look out for more new features which will be made available later this year.

In order to provide value for our customers and deliver the best end user experience, we’ll also be announcing new capabilities and integration with third party applications, provided by market leading vendors.

 

Callmy – the new release!

We are delighted to release the latest version of Callmy, which introduces some important new features and customer benefits.

These included a new text message capability and an on-line management portal.

Free text messages

The Callmy text message module includes the following:

  • Free message delivery –
avoid expensive SMS charges.
  • No limit on message length – avoids constraining your messages to just 160 characters.
  • Speed – send >3000 messages per second.
  • The response you require – messages arrive in the dedicated Callmy app, which stands apart from the traditional lines of communication.

 

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The Callmy Management Portal includes the following:

  • Secure SSL login
  • Message activity view – real time statistics on the number of message opens. Enables you to see if your messages are being effective.
  • Follower view – details how many followers your Callmy 
services are achieving.
  • Message count view – the number of messages sent and 
date/time information of when posted and sent.
  • Read, Listen and Delete feature – enables messages to be audited and withdrawn if no longer relevant.
  • Scheduling – either post your Callmy voice and text messages immediately, or schedule a time to send.
  • MP3 upload – upload MP3 sound files to maintain quality and reinforce corporate/brand image.
  • Administration view – Manage administrative access to the Callmy portal and reconfigure/delete accounts as required.

 

For urgent and important communication, we believe the new features further move Callmy towards the first viable alternative to Social Media, email and SMS.

Callmy will help greatly improve messages response and still remains one of the most cost effective mass notification services available on the market today.

Callmy – business media not social media

Callmy Supporting War Child at Childcare Expo 2015

Callmy are proud to be supporting War Child at this years Childcare Expo event.

More details available here:

https://www.childcareexpo.co.uk/london/visiting/london-competitions.htm

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War Child UK is a specialist child protection charity working with children whose lives have been devastated by conflicts in Iraq, Afghanistan, Central African Republic, Syria, Uganda and Democratic Republic of Congo.  They are providing life-changing support to the most vulnerable children whose families, communities and schools have been torn apart by war.

 War Child is a UK registered charity number 1071659

Visit www.warchild.org.uk for War Child news and information.

Become a friend of War Child on Facebook:www.facebook.com/warchilduk Or follow us on Twitter: www.twitter.com/warc

Keeping parents up-to-date – Callmy launch at Childcare Expo 2015

A new service for the childcare market, Callmy, will be launched at Childcare Expo 2015, London Olympia.

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Unexpected events can take many forms, from bad weather to power cuts. These unplanned events can force a nursery to close and put an added burden on communication.

While a Nursery’s priority is the welfare of the children, relying on local radio, SMS or email to inform parents and carers of the situation can be time consuming and ineffective.

Callmy is a voice service that helps control a crisis. By simply making one phone call the nursery can simultaneously broadcast vital information to all parents and carers so everyone is immediately informed – this can also include extended family, friends and neighbours.

Tony Watson, Founder and CEO of Callmy commented, “we’ve developed Callmy to provide Nurseries with a cost effective and simple to use messaging service, which stands apart from SMS, email and Twitter”. It’s of great use during a crisis and will also open a more personal line of communication with parents and carers; which may be a significant business asset too”.

The service has been developed based on the Company’s many years of experience working with the Emergency Services and Civil Contingency planners.

Callmy are launching the service at this years Childcare Expo with a special show offer of £10 per month.

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Callmy also hope that visitors to Childcare Expo will help to raise money for War Child War Child UK is a specialist child protection charity working with children whose lives have been devastated by conflicts in Iraq, Afghanistan, Central African Republic, Syria, Uganda and Democratic Republic of Congo. For every person who downloads the free Callmy app and visits the Callmy stand (D60) Callmy will donate £1 to War Child.

Follow Callmy ID: callmy

 

AUCSO 2015 Annual Conference – Callmy

Callmy are pleased to be exhibiting at the AUCSO 2015 Conference – to be held at Loughborough University, Holywell Park Conference Centre and Burleigh Court Hotel.

The Association of University Chief Security Officers, AUCSO, is the primary association for Security Professionals working in Universities, Colleges and Institutions of Higher and Further Education in the UK and Europe.

The Association provides a forum for its members to exchange knowledge, information and best practice relating to security management within the sector.

AUCSO also has links with the International Association of University Campus Law Enforcement Administrators (IACLEA) with most members based in the USA and Canada but with members from around the world.

Each year the Association holds a conference, exhibition and AGM for its members. This years event will provide a useful showcase for Callmy’s capabilities and will provide delegates an opportunity to discuss how they support communications resilience.

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